How KCity Detailing handles the information you share with us.

1. Information We Collect

When you contact KCity Detailing, we may collect your name, email address, phone number, company name, service interest, project description, and any files or notes you choose to provide.

We may also receive basic technical information from your browser, such as device type, pages visited, approximate location, and website usage data.

2. How We Use Information

We use information to:

• Respond to inquiries and quotation requests.
• Review project drawings, steel detailing scope, and take-off requirements.
• Prepare estimates, proposals, and project communication.
• Improve website performance, security, and user experience.
• Comply with legal, accounting, or business record requirements.

3. Project Files and Drawing Information

If you send structural drawings, model files, fabrication notes, or other project documents, we use them only for review, estimation, detailing support, and related communication. We treat project information as business-confidential and limit access to people or service providers who need it to support your request.

4. Sharing Information

We do not sell your personal information. We may share limited information with trusted service providers who help us operate the website, manage communication, store project files, or deliver business services. We may also disclose information when required by law or to protect our rights, systems, users, or business.

5. Cookies and Analytics

This website may use cookies or similar technologies to keep the website working, understand traffic, and improve performance. You can adjust cookie preferences in your browser settings, although some website features may not work as expected.

6. Data Security and Retention

We use reasonable safeguards to protect the information we receive. No online system is completely secure, so please avoid sending highly sensitive information unless it is necessary for the project review.

We keep information for as long as needed to respond to your request, support project records, meet business obligations, or comply with legal requirements.

7. Your Choices

You may contact us to request access, correction, or deletion of information you have provided, subject to legal and business record requirements. You may also ask us to stop using your contact details for non-essential communication.

8. External Links

Our website may link to third-party services or websites. Their privacy practices are controlled by their own policies, so we recommend reviewing them before sharing information externally.